Frequently Asked Questions
Can I return an item?
Products must be returned in their original packaging condition, undamaged and unopened within a maximum of 14 days from purchase date.
Our return and exchange policy lasts 14 days after product delivery. If 14 days have gone by since your purchase, no exchange can be done.
After returned item is received and inspected, you will be notified of the return and exchange approval or rejection.
Your refund will be processed in gift voucher on theglamedition.com.
If you are returning a gift that you received and do not want the refund to go to the purchaser account, please call +961-71-966 366 or send an email to info@theglamedition.com to set-up the gift return under your account.
To return your product, please contact us via Phone - WhatsApp (+961 - 71 - 966 366) or email at info@theglamedition.com
How long does it take for my order to get delivered?
Typically, orders arrive within 2 to 3 business days. Once your order is being shipped, you will be notified by email. However, you may experience a delay in shipping during peak periods.
How much will I be charged for shipping?
We offer free shipping all over Lebanon.
How to contact us?
Our team is committed to provide you the perfect online experience.
The Glam Edition’s Customer Service is ready to assist you with any information about the order, product information and details. Please feel free to contact us via email on info@theglamedition.com or via Phone – Whatsapp (+961-71-966-366).
Is my payment secure?
The Glam Edition uses the latest technology in data encryption and anti-fraud to keep customer information secure from any online fraud.
What currency is the website in?
The Glam Edition hosts USD and LBP.
Where do you ship?
We deliver all over Lebanon.
Which payment methods are accepted?
We accept credit cards or cash on delivery. Keep in mind that once the order is shipped, the payment is processed from your bank account.
Otherwise, you will be required to make a cash payment to the courier.