How do I sign into my account and/or edit the information in my account?
To sign in, you must click on the "Log in" button and insert your email address and password. By clicking on “My Account” and the “Edit Information”, you can easily manage and edit your data.
I forgot my password, how do I log in?
How do I order online?
How do I add items to my cart?
How do I add an item to my wish list?
Choose your desired product and click on the “Add to wish list” icon.
How do I remove items from my cart?
Click on the “Shopping cart” icon on the top right of your page, and then click on the delete symbol to remove the selected item.
Which countries does THE GLAM EDITION ship to?
THE GLAM EDITION products are delivered only within Lebanon.
How will I know that THE GLAM EDITION received my order?
Once you place your order, you will automatically receive a confirmation email.
When will I receive my delivery?
THE GLAM EDITION provides a 24/7 free delivery. Please check our Shipping and delivery section for more information.
Who do I contact if I have a problem?
Our support team is always available to answer your queries.
How secure is my credit card and personal information?
What are the means of payment?
You can pay online by using your credit card payments (Visa, MasterCard), cash on delivery and voucher.
Why have THE GLAM EDITION refused my credit card?
If your payment was refused, this may be due to various reasons, including:
What if there was an order mismatch?
Please contact immediately our customer service to arrange this matter.
How can I get a Gift card?
Gift cards can only be sold on THE GLAM EDITION's site.
Does my Gift card expire?
Gift cards do not have an expiry date.
Where can I use my Gift card?
Prepaid Gift cards can be used to purchase existing products on THE GLAM EDITION's site.
Do I have to activate my Gift card?
Your Gift card will be automatically activated once you receive it.
How long will it take for my Gift card to arrive?
You may collect your Gift cards within 24 hours.
How can I check the balance remaining on my Gift card?
You can check the available balance online from "My account" at theglamedition.com or contact our customer service.
Is it possible to return a Gift card?
Gift cards may not be returned or exchanged and are not redeemable for cash.
Will the value of a Gift card be replaced if it’s defected?
In such case, the value could be replaced but you have to contact immediately our customer service.
How can I become a member of THE GLAM EDITION loyalty program?
You may receive a loyalty card upon your first purchase.
How does THE GLAM EDITION loyalty cards work?
THE GLAM EDITION provides three different loyalty cards (White card, Grey card and Black Card) where every point is worth $1. For more information, please check our loyalty program section.
When will I receive my loyalty card?
Once purchased, you will automatically receive it within 24 hours.
How do I earn points on my online purchases?
First, you should create an online account. Afterward, you may add your loyalty card number to your account.
How can I check my points online?
What can I buy with my loyalty card?
You can use it to redeem your points from THE GLAM EDITION's site.